Keeping that voice across dozens or a huge selection of destinations? That’s where the true problem commences.
Multiply that throughout 20 spots, and suddenly your personnel is confused — not by complexity, but by quantity.
Sona costs a flat charge for the very first 50 calls it handles on behalf of your small business. After that, it expenses a set charge for every contact, not For each moment. It’s made to supply you with the most price from a answering assistance.
Inside of a planet where by 82% of buyers expect a response in ten minutes, employing outdated contact centers or rigid IVRs isn’t just old-faculty — it’s actively Keeping your franchise back again.
And since it’s properly trained on the brand voice and location-specific facts, it feels like your best front desk rep — just quicker, friendlier, and usually
With Are living answering products and services, On the flip side, you in no way have comprehensive Command above how their groups characterize your online business. Even right after months of onboarding and coaching, there is usually home for mistake.
Every single of these metrics features insights into how well your AI voice agent is carrying out. Create your performance metrics and program critique conferences to keep the AI voice agent in Look at.
It may take in-depth messages and capture potential customers in a way much like committed gross sales AI resources. It’s very easy to arrange and customize, and it’s 100% built-in in your organization phone.
Having a phone answering services that’s accessible 24 hrs daily, seven days each week, your consumers will generally have an actual particular person to speak to, no matter if your enterprise is occupied, shut, or on holiday break. Your shoppers’ issues always get a considerate reaction.
Call our Profits group! We can established you up having a committed buyer good results supervisor who may help you onboard many franchises to OpenPhone.
Analyzer surfaces personalised insights by person roles and recommends supplemental prompts to the person to explore what's going to generate a lot more actionable insights across the company.
Adjust options around the fly without the need of leaving the dashboard. Collaborate with crew members to solve escalations rapidly. Use crafted-in analytics to refine phone flows and agent responses.
In the event you take care of many franchise destinations, you may choose nearby quantities with certain location codes for every location. And using a committed toll-free quantity, it is possible to give nationwide client guidance throughout your destinations.
Sona is integrated straight in OpenPhone. Sona’s call recordings, summaries, and transcripts surface as part of your OpenPhone workspace minutes after a AI Phone Assistant for Franchise owners get in touch with ends.